Feedback
From an organizational perspective, knowledge communities serve to maintain the strong ties and weak ties of the organization with many diverse publics; they help feed quality back into the organization (via more timely feedback and narrative analysis of discussions), drive organization credibility (via more rich exposure and building public trust by incorporating diverse opinion) and speed Knowledge Transfer and knowledge utilization, as well as do Knowledge Mobilization (e.g., by providing a conversation space to bridge gaps between research and practice). Information derived from Servis.
