Your views
We have built the KC from the ground up. It is based on what people said are the most important things it should do, and how it should look and feel. People who use the KC say it is simple, engaging and easy to use.
Your views are important to us so please tell us what you think. You can provide your feedback by email to feedback@kc.csip.org.uk
Speak to someone in person
The majority of the work of the Care Services Improvement Partnership (CSIP) is delivered through the regions. If you would like to speak to someone in person about the KC please contact one of the eight CSIP regional development centres listed below. Each centre has staff with a responsibility to support others to make the best use of the KC.
Eastern phone: 01206 287543 website: www.eastern.csip.org.uk
East Midlands phone: 01623 812930 website: www.eastmidlands.csip.org.uk
London phone: 020 7307 2431 website: www.londondevelopmentcentre.org
North East, Yorkshire and Humber phone: 01904 717260 website: www.neyh.csip.org.uk
North West phone: 0161 3514920 website: www.northwest.csip.org.uk
South East phone: 01256 376394 website: www.southeast.csip.org.uk
South West phone: 01278 432002 website: www.southwest.csip.org.uk
West Midlands phone: 0121 678 4854 website: www.westmidlands.csip.org.uk
Report a technical problem
If you experience a technical problem when using the KC please send the details by email to technicalsupport@kc.csip.org.uk
To help us fix technical problems as quickly as possible, please provide the following information.
- Describe your operating system, web browser and version. E.g. Windows 2000, Internet Explorer 6. Mac os x, Firefox v2.
- Your user account details and a full description of the operation being performed and expected output. If an error message was generated please include the full text of that message.
- The URL of the page where the issue occurred e.g. http://kc.csip.org.uk/register.php
Note for CSIP regional leads
Please report all issues (bug fixes, tasks and improvement requests) via JIRA, the online issue reporting tool managed by CSIP. JIRA can be accessed via a secure username and password at http://kc.csip.org.uk:8080/secure/Dashboard.jspa.
Work in partnership to develop the KC
CSIP manages the KC. If you would like to explore partnership working opportunities with us to further develop the KC, please contact:
Rowan Purdy, knowledge management lead, communications and knowledge services, CSIP, phone 07852 175 374, email rowan.purdy@csip.org.uk
Simon Pearson, information management lead, communications and knowledge
services, CSIP, phone 07884 473 499 email simon.pearson@csip.org.uk